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Bilingual Care Coach (English/French) — Remote
Zusammenfassung
A leading customer support firm in Canada is seeking a Bilingual Care Coach to provide professional support to clients. Your role will involve assessing needs and delivering tailored assistance while demonstrating empathy and active listening. Applicants should have a Bachelor's degree in Social Services and at least one year of experience in counseling. This position offers a remote work option and a competitive hourly rate of $26.00 plus an additional $2.50 for bilingual coaches.
Leistungen
Qualifikationen
- 1 year of recent experience in counseling or coaching in a mental health or addiction setting.
- Practical experience with Motivational Interviewing techniques.
- Familiarity with mental health and addiction treatments.
Aufgaben
- Provide professional support to clients through inbound and outbound communication channels.
- Assess client needs and deliver tailored assistance.
- Effectively de-escalate crisis situations.
Kenntnisse
Ausbildung
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