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Remote Benefits Counselor for Union Members
Job summary
A leading benefits provider seeks dedicated individuals for a remote position assisting union members with their benefits. You will engage in calls, virtual meetings, and ensure clarity on benefit programs. Ideal candidates are strong communicators with a passion for helping others and enjoy a supportive work environment. This role offers a full benefits package, flexible scheduling, and professional growth opportunities.
Benefits
Qualifications
- Legally authorized to work in the U.S. or Canada.
- Experience working directly with people is an asset, but full training is provided.
Responsibilities
- Manage inbound and outbound calls with members.
- Schedule and lead virtual meetings to review options.
- Provide explanations about benefit programs and eligibility.
- Complete necessary forms and documentation.
- Maintain accurate digital records and quality control.
- Participate in training and mentorship sessions.
- Collaborate with team members for service delivery.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.