Remote Customer Care Specialist — Growth, Mentorship & Impact

Spade Recruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A mission-driven organization in Ontario is looking for a representative to help families understand their benefits and build trust. You will be responsible for building client relationships, handling inquiries, and collaborating to improve satisfaction. Ideal candidates are confident communicators with strong interpersonal skills and a drive to make an impact. This role offers remote flexibility and opportunities for growth.

Benefits

Remote flexibility

Weekly pay & performance bonuses

Personalized mentorship

Career advancement

Supportive culture

Meaningful work

Qualifications

• Strong interpersonal skills and confident communication.
• Self-motivated, organized, and results-oriented.
• Experience in customer service, insurance, or sales is an asset.

Responsibilities

• Build lasting client relationships grounded in communication and care.
• Support policyholders with claims and benefit explanations.
• Collaborate with leadership to enhance client satisfaction.

Skills

Confident communication

Interpersonal skills

Empathy

Results-oriented

Organizational skills

Job description

A mission-driven organization in Ontario is looking for a representative to help families understand their benefits and build trust. You will be responsible for building client relationships, handling inquiries, and collaborating to improve satisfaction. Ideal candidates are confident communicators with strong interpersonal skills and a drive to make an impact. This role offers remote flexibility and opportunities for growth.