Remote Benefits Counselor for Union Members

Spade Recruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading benefits provider seeks dedicated individuals for a remote position assisting union members with their benefits. You will engage in calls, virtual meetings, and ensure clarity on benefit programs. Ideal candidates are strong communicators with a passion for helping others and enjoy a supportive work environment. This role offers a full benefits package, flexible scheduling, and professional growth opportunities.

Benefits

Full benefits package after onboarding

100% remote position

Flexible work schedule

Professional development opportunities

Comprehensive training program

Annual incentive trips

Qualifications

• Legally authorized to work in the U.S. or Canada.
• Experience working directly with people is an asset, but full training is provided.

Responsibilities

• Manage inbound and outbound calls with members.
• Schedule and lead virtual meetings to review options.
• Provide explanations about benefit programs and eligibility.
• Complete necessary forms and documentation.
• Maintain accurate digital records and quality control.
• Participate in training and mentorship sessions.
• Collaborate with team members for service delivery.

Skills

Strong communication skills

Excellent listening skills

Interpersonal skills

Detail-oriented

Organized

Comfortable with basic computer programs

Ability to manage multiple priorities

Job description

A leading benefits provider seeks dedicated individuals for a remote position assisting union members with their benefits. You will engage in calls, virtual meetings, and ensure clarity on benefit programs. Ideal candidates are strong communicators with a passion for helping others and enjoy a supportive work environment. This role offers a full benefits package, flexible scheduling, and professional growth opportunities.