Remote Fitness Equipment Support Specialist

ForgeFit; Remote; CAD 60,000 - 80,000; Full time

Job summary

A fitness equipment supplier is seeking a Remote Customer Service Specialist to ensure positive customer experiences. Responsibilities include responding to inquiries, assisting with orders, and using CRM tools. Ideal candidates have 1+ years of experience in customer service and strong communication skills. Competitive pay and comprehensive benefits are offered in a supportive remote work environment.

Benefits

Competitive hourly pay

Health, dental, and vision benefits

401k and paid time off

Ongoing training and career growth opportunities

Qualifications

• Minimum of 1 year experience in customer service or client-facing role.
• Strong communication and problem-solving skills are essential.
• Comfortable using CRM or support tools.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Help customers with orders and troubleshooting.
• Track and resolve issues collaboratively.

Skills

Customer Service Experience

Strong Communication Skills

Problem-Solving Skills

Organizational Skills

Positive Attitude

Tools

CRM Software

Job description

A fitness equipment supplier is seeking a Remote Customer Service Specialist to ensure positive customer experiences. Responsibilities include responding to inquiries, assisting with orders, and using CRM tools. Ideal candidates have 1+ years of experience in customer service and strong communication skills. Competitive pay and comprehensive benefits are offered in a supportive remote work environment.