Jobs in Cambridge, Canada
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Remote Customer Success Specialist
Job summary
A leading fitness equipment supplier is seeking a Remote Customer Service Specialist to ensure customers have a smooth experience from order to installation. The ideal candidate has over a year of experience in customer service and strong problem-solving skills. Benefits include competitive pay, comprehensive health coverage, and 100% remote work. Apply now to join a supportive team and make an impact in the fitness world.
Benefits
Qualifications
- 1+ years of experience in a customer service, support, or client-facing role.
- Ability to stay organized and manage multiple priorities.
- Interest in fitness or familiarity with gym equipment is a plus.
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Track and resolve issues quickly by collaborating with internal teams.
- Maintain accurate records of customer interactions using CRM.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.