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It Support jobs in Canada

IT Workplace Services Manager — Lead End-User Support

Messer Americas

Mississauga
On-site
CAD 70,000 - 90,000
30+ days ago
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Power BI Architect

Adastra Corporation

Markham
On-site
CAD 85,000 - 120,000
30+ days ago

On-Site IT Asset & Support Contractor (Flexible Hours)

Accedo TV

Toronto
On-site
CAD 80,000 - 100,000
30+ days ago

On-Site IT Asset & Support Contractor (Flexible Hours)

Accedo TV

Toronto
On-site
CAD 80,000 - 100,000
30+ days ago

Podiatrist

Lmc

Calgary
On-site
CAD 80,000 - 100,000
30 days ago
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IT Administrator Tier 2 — Hands-on IT & On-site Travel

ABL Employment.com

Toronto
On-site
CAD 100,000 - 125,000
30+ days ago

Snr Infrastructure Engineer (FTC) - Systems Integrator

Hamilton Barnes Associates Limited

Calgary
On-site
CAD 80,000 - 100,000
30+ days ago

Senior Product Manager

Lillio (formerly HiMama)

Toronto
Remote
CAD 80,000 - 110,000
30+ days ago
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Technical Support Specialist - Mining Technology

Hexagon

Canada
On-site
CAD 65,000 - 70,000
30+ days ago

Technical Support Specialist

Juowl D2

Vancouver
Hybrid
CAD 60,000 - 80,000
30+ days ago

Application Specialist, Midland

J.D. Irving, Limited

City of Moncton
On-site
CAD 60,000 - 80,000
30+ days ago

Office Administrative Assistant

Epoch Biodesign

Coquitlam
On-site
CAD 50,000 - 60,000
30+ days ago

Manager - People Operations Reporting (14 Month Contract)

Deloitte Canada

Toronto
Hybrid
CAD 85,000 - 156,000
30+ days ago

Network Specialist

Teramach Technologies, Inc.

Canada
On-site
CAD 70,000 - 85,000
30+ days ago

Remote Technical Support Specialist – Work From Home in Canada | No Degree Required

Mashreq Bank

Canada
Remote
CAD 60,000 - 80,000
30 days ago

Senior Associate Crypto Platform Engineer

Scotiabank

Toronto
On-site
CAD 80,000 - 100,000
30+ days ago

MSP Technician

MSP Hire, Inc.

Victoria
On-site
CAD 30,000 - 60,000
30+ days ago

Application Specialist

J.D. Irving, Limited

Saint John
On-site
CAD 80,000 - 100,000
30+ days ago

MSP Technician — Grow Across Varied IT Roles

MSP Hire, Inc.

Calgary
On-site
CAD 30,000 - 60,000
30+ days ago

MSP IT Technician: Grow Across Cloud, Networking & Security

MSP Hire, Inc.

Winnipeg
On-site
CAD 30,000 - 60,000
30+ days ago

MSP Technician

MSP Hire, Inc.

Winnipeg
On-site
CAD 30,000 - 60,000
30+ days ago

Business Analyst x3

Nexus Systems Group Inc.

Toronto
Hybrid
CAD 100,000 - 130,000
30+ days ago

Hybrid IT Support Technician II — Law Firm Specialist

Ignite Talent Solutions

Toronto
On-site
CAD 50,000 - 85,000
30 days ago

Intermediate DevOps Specialist

MDA

Longueuil
On-site
CAD 70,000 - 90,000
30+ days ago

IT Administration Manager

Targeted Talent

Montreal
Hybrid
CAD 80,000 - 100,000
30+ days ago

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IT Workplace Services Manager — Lead End-User Support
Messer Americas
Mississauga
On-site
CAD 70,000 - 90,000
Full time
30+ days ago

Job summary

A leading IT support company in Mississauga seeks an experienced IT Workplace Support Team Leader. The role involves leading a team to provide exceptional IT support, meeting service standards, and coordinating with various IT groups. Ideal candidates should have a relevant degree, bilingual English and French skills, and strong customer service orientation. Comprehensive benefits and opportunities for growth are available.

Benefits

Paid time off
Competitive pay with benefits
Career growth through training
Referral program
Employee discounts

Qualifications

  • Experience working in IT systems infrastructure area.
  • Technical management experience with a proven track record.
  • Bilingual in English and French (spoken/written) mandatory.

Responsibilities

  • Lead an IT Workplace support team providing support for end users.
  • Ensure the team delivers to agreed SLA and KPI targets.
  • Coordinate service support activities with IT support groups.
  • Monitor trouble ticket resolution service levels.
  • Evaluate team member performance and set individual goals.

Skills

Effective communication
Customer service
Microsoft Endpoint Manager/Intune
Microsoft Active Directory/Azure Active Directory
IT infrastructure knowledge
Windows client systems support

Education

College or Bachelor's degree in IT or related program
Job description
A leading IT support company in Mississauga seeks an experienced IT Workplace Support Team Leader. The role involves leading a team to provide exceptional IT support, meeting service standards, and coordinating with various IT groups. Ideal candidates should have a relevant degree, bilingual English and French skills, and strong customer service orientation. Comprehensive benefits and opportunities for growth are available.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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