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Application Support & Incident Manager — Hybrid, 2 days onsite
Resumo da oferta
A healthcare solutions provider in Mississauga is seeking an experienced Application Support Analyst. This role involves providing tier two support for application issues and managing incidents. The ideal candidate has over 2 years of experience in incident management and application support. Strong communication skills and a technical background are essential. This position is a 12 months contract with a hybrid working environment, requiring on-call support.
Qualificações
- 2+ years experience in incident management.
- 2+ years experience in application support.
- Available to work flexible schedule and on-call support.
- Accountable for work and self-starter.
Responsabilidades
- Provide tier two support for application and system issues.
- Champion the Incident Management process.
- Prepare and publish incident communications.
- Validate application changes in various environments.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.