Hospitality jobs in United States

An established full-service hotel in the northern part of the Greater Toronto Area is seeking a Director of Sales to lead revenue growth across multiple guest segments in a dynamic and evolving market. With 100+ guest rooms and 15,000 sq. ft. of leased retail / commercial space, this independently owned property has been a trusted part of the community for decades. Known for its strong direct business, high quality and guest satisfaction scores, and a unique offering as the only hotel in its competitive set with a full-service restaurant, it provides an exceptional platform for a strategic, hands-on sales leader to thrive. This role is ideal for a driven and entrepreneurial hotel sales professional who understands the nuances of secondary or suburban markets, values autonomy, and can confidently bring forward ideas, execute proactively, and build lasting client relationships.

• Develop and execute sales strategies to drive revenue across corporate, construction, healthcare, legal, long-stay, and other key markets
• Rebuild and expand relationships with legacy accounts while identifying and securing new business opportunities
• Represent the hotel within the local and regional business community, acting as the property's lead relationship builder
• Maintain a consistent on-property presence to stay close to operations and the guest experience
• Utilize PMS and CRM tools (Visual Matrix experience preferred) along with STR data to analyze performance and guide sales efforts
• Collaborate with front desk and operations teams to align service delivery with sales goals
• Provide informal coaching and direction to existing sales support or front desk staff involved in reservations or guest communication

• Minimum of 5 years of progressive experience in hotel sales with a proven record of revenue growth and account management
• Experience in independent, branded, or soft-branded properties
• in suburban or tertiary markets preferred
• Strong understanding of hospitality sales fundamentals including rate strategies, market segmentation, and distribution channels
• Excellent interpersonal, written, and verbal communication skills
• Demonstrated success building and maintaining long-term client relationships
• Proficiency in reading and analyzing PMS reports, STR data, and sales performance metrics
• Highly organized with strong time management and follow-through skills
• Comfortable working independently and reporting directly to ownership
• A collaborative, adaptable mindset with the confidence to bring new ideas to the table
• Post-secondary education in Hospitality, Business, or a related field is an asset but not required

This is a high-impact, high-autonomy position for a confident hotel sales professional who knows how to lead with strategy, initiative, and results. The Director of Sales will be the driving force behind all revenue-generating activity, with the flexibility to shape the sales function in a way that suits the business and its market. This is a unique opportunity to work directly with ownership in a financially stable, community-rooted hotel, with the freedom to implement ideas, take ownership of results, and contribute meaningfully to the property's continued success.

• Stable ownership with a legacy of success
• High guest satisfaction, quality assurance, and OTA performance
• Diverse guest base and strong direct business
• Opportunity to shape the sales function with significant autonomy and impact
• Supportive, long-tenured team and a strong community reputation

Contact Katelyn Querin at or submit your resume in confidence below.