Customer Care Representative jobs in Canada

Field Sales Representative - Kognitive Sales Solutions

Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Sales Representative, you will be educating clients and offering President’s Choice Financial Products on behalf of one of the most trusted and iconic Canadian brands.

Kognitive Core Values:

• Trust & Respect:

• Foster an environment built on trust and mutual respect, promoting open communication and collaboration.

• Commitment to Excellence:

• Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.

• Growth Minded:

• Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.

• Solution Oriented:

• Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.

• Dynamic & Fun:

• Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.

Compensation:

• $16.25/hr minimum protection guarantee + commission

Responsibilities:

• Educate customers on the features and benefits of President’s Choice Financial products within the store pavilion.
• Understand customers needs to make appropriate recommendations
• Offer exceptional advice and product knowledge
• Drive sales, advocacy, and brand awareness for our client’s products, by being a subject matter expert and advocate for the brand/product

• Provide expectational customer service ensuring customers have a great experience
• Find creative approaches to engage customers and share the benefits of the product
• Build and maintain positive working relationships with store personnel
• Maintain a high level of confidentiality as you work with customer information
• Create excitement around the product offering, by being a subject matter expert and advocate for the brand/product

Why join us?

• Flexible work environment and schedule
• Fully paid training and ongoing coaching to help you achieve goals and advance in your order
• Competitive base plus commission (uncapped)
• Work for one of the most recognized marketing agencies in Canada
• Work on behalf of one of the most trusted iconic brands in Canada
• Career growth opportunities for advancement and professional development

Keys to success:

• 1yr plus experience in sales in a financial or retail (an asset)
• Comfortable with sales targets, eager to push the status quo
• Outgoing, personable, enjoys interacting with people, with a talent for acquiring new customers
• Customer service or sales experience an asset

• Comfortable delivering key messages, strong listening, and communication skills
• High level of integrity and accountability working with confidential customer information
• Comfortable completing a criminal/credit background check
• Interest in learning and development through coaching and training
• Reliable access to a vehicle or valid driver’s license is an asset.