Chief Operating Officer à United States

Maple Diversity is one of Canada’s leading multicultural marketing and inclusion-focused communications agencies. We help brands authentically engage diverse audiences through cultural strategy, inclusive creative, and community partnerships. Our clients include Fortune 500 companies and public institutions committed to reaching Canada’s evolving, pluralistic consumer base.

We are now entering an exciting new chapter. After 15+ years at the helm, our Founder is transitioning into an Executive Chair role. We are seeking a visionary, purpose-driven Chief Executive Officer (CEO) to lead Maple Diversity Canada into its next phase of growth, innovation, and industry leadership.

Role Overview

As CEO, you’ll take full ownership of Maple Diversity Canada’s strategic direction, operational delivery, team culture, and business development. You will inherit a well-respected brand and be responsible for revitalizing its position in a changing market.

During the initial 6-month transition period, you will work closely with the Executive Chair to align on priorities, clients, and team integration. Following this, you’ll operate with full autonomy to lead and grow the organization.

Key Responsibilities

Leadership & Vision

• Inspire, mentor, and scale a high-performing cross-functional team
• Re-articulate Maple’s mission, values, and strategic direction
• Serve as both an internal culture champion and external brand leader

Business Growth & Diversification

• Identify and develop new streams of revenue
• Develop new business across CPG, financial, telecom, government, and retail sectors
• Build a best-in-class business development and client success team
• Establish KPIs tied to revenue, retention, and impact

Client & Partner Relationships

• Act as the face of the agency to senior decision-makers and industry stakeholders
• Deepen and expand key client partnerships
• Drive Maple’s re-emergence as a thought leader through speaking, publishing, and events

Operational Excellence

• Strengthen internal systems for project delivery, utilization, and clients’ satisfaction
• Oversee operational efficiencies and reporting across departments
• Install performance accountability structures (OKRs, scorecards)

Culture & Team Development

• Build and maintain a values-driven, accountable, and collaborative team culture
• Recruit, develop, and retain diverse strategic and creative talent
• Champion inclusion, representation, and equity at all levels

Required Qualifications

• 10+ years of senior leadership experience in marketing, agency, consulting, or DEI-related industries
• Proven experience scaling or turning around a business or division
• Strong strategic planning, client relationship, and team-building skills
• Expertise in multicultural marketing, inclusive communications, or brand storytelling
• Entrepreneurial and operationally disciplined
• High emotional intelligence and strong interpersonal presence

Preferred Attributes

• Experience in mid-sized marketing or creative agencies
• Established network in key sectors (CPG, finance, telecom, government)
• History of leading teams through growth or transformation
• Committed to purpose-driven and inclusive leadership

What We Offer

• A respected brand ready for strategic renewal and growth
• A Founder and Executive Chair deeply committed to your success
• Competitive compensation with performance-based incentives
• Opportunity to lead national—and potentially international—impact in inclusive marketing
• Flexibility to shape the next generation of Maple Diversity

How to Apply

Submit your resume and a short note outlining your leadership philosophy and what excites you about this opportunity to

Or connect directly with Niraj Sinha on LinkedIn.