business general manager

The Joint Cannabis; Assiniboia; On-site; CAD 50,000; Full time

Job summary

A cannabis retail company located in Assiniboia, SK is seeking a General Manager who will lead team performance, ensure compliance with operational policies, and enhance the guest experience. Ideal candidates will have proven leadership experience in a unionized environment, a strong customer service ethic, and a strategic mindset to drive business growth. This is a full-time, permanent position with a salary of $50,000 per year.

Qualifications

• Proven experience leading teams in a unionized environment.
• Demonstrated success in culture shifting and empowerment.
• Strong communication skills in verbal and written forms.

Responsibilities

• Inspire and empower team members to achieve performance excellence.
• Monitor customer feedback to ensure service excellence.
• Collaborate with senior leadership to align operations with corporate strategy.

Skills

Leadership in a unionized environment

Strategic thinking

Empowerment and accountability

Business acumen

Customer service excellence

Time management

Training and coaching

Inventory management

Microsoft Office proficiency

Communication skills

Job description

General Manager

Title posted on indeed.com - General Manager.

Posted on October 17, 2025 by Employer details The Joint Cannabis.

Job Details

About Us: Proudly serving customers across the Prairies and throughout Canada since 2007, The Joint has become a trusted name in cannabis and cannabis accessories. With locations in Winnipeg, MB, Saskatoon, SK, Regina, SK, and Assiniboia, SK, we’re known for our unmatched selection, competitive pricing, and commitment to delivering a great customer experience. We’re passionate about what we do and the people we work with. Our team thrives in a supportive, fast‑paced environment where collaboration, continuous learning, and respect are at the core of everything we do.

Title: General Manager

Reports To: Director of Operations

Job Overview: The General Manager is the driving force behind the success and culture of their assigned location(s); according to set goals and business objectives. With a balance of entrepreneurial spirit and strong operational expertise, this role is accountable for overall profitability, compliance, and team leadership. The General Manager will cultivate a guest‑first environment, shift culture through empowerment, and align daily operations with long‑term business strategy. This role requires a leader who thrives in fast‑paced, dynamic environments and has experience working within unionized environments, ensuring collaboration, fairness, and respect are at the core of team engagement whilst aligning with business strategy. All General Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Core Competencies & Requirements

• Proven experience leading teams in a unionized environment.
• Strong entrepreneurial mindset with the ability to think strategically while executing operationally.
• Demonstrated success as a culture shifter, fostering empowerment and accountability across teams.
• Business acumen with experience in driving growth, improving processes, and executing strategic initiatives.
• Accountability and dependability.
• Ethics and integrity.
• Excellent customer service skills.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train, coach, mentor and motivate staff.
• Inventory management skills.
• High level of proficiency with Microsoft Office.
• Strong communication skills (verbal & written).
• Strong customer service and troubleshooting skills.
• Able to plan and organize work effectively and ensure its completion.
• Well‑defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to learn and adapt to sales software quickly.
• Professional, responsive, and positive work attitude.
• Meticulous records maintenance skills.

Job Duties

Leadership & Culture

• Inspire, empower, and motivate team members to achieve performance excellence.
• Act as a culture leader, fostering an inclusive and positive workplace where people thrive.
• Build strong relationships with union partners, ensuring open communication and mutual respect.
• Drive coaching conversations, set clear expectations, and hold teams accountable to results.

Guest Experience & Sales

• Champion a guest‑first culture, ensuring all customer interactions are welcoming, informed, and compliant.
• Implement business strategies to grow sales, expand market presence, and enhance brand reputation.
• Monitor and respond to customer feedback, ensuring service excellence.

Operational Excellence

• Oversee daily operations, ensuring compliance with all company policies and regulations.
• Lead inventory management, pricing, product presentation, and seasonal merchandising.
• Ensure health, safety, and security standards are met at all times.
• Review financial performance, manage expenditures, and drive profitability.
• Oversee banking, reconciliations, and reporting of sales and operations.

Strategic Impact

• Collaborate with senior leadership to align local operations with corporate strategy.
• Identify opportunities for operational improvement.
• Location: Assiniboia, SK; Work location: On site; Salary: $50,000 per year; Terms of employment: Permanent, Full time; Start date: As soon as possible; Vacancies: 1; Source: indeed.com #9910770519.

View the full job posting on indeed.com