department store supervisor

FiberLinks Textiles / Fruits & Passion; Joliette; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail company in Quebec is looking for a Third Key to assist in managing store operations and enhancing customer service. The ideal candidate will have sales experience and strong organizational skills, with the ability to communicate in both French and English. This full-time role offers a supportive work environment, flexible hours, and opportunities for growth.

Benefits

Flex time

Employee discounts on store merchandise

Opportunities for growth

Qualifications

• Previous experience in a high-level sales position.
• Ability to communicate professionally in both French and English.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Restock shelves and ensure proper product rotation.
• Greet and assist customers in all aspects of service.
• Open and close the store during shifts.

Skills

Customer service skills

Bilingual (French and English)

Organizational skills

Leadership

Job description

Third Key

Position: Third Key

Location: Joliette, QC

Type: Full‑time (Term or contract)

Salary: $16.25 per hour

Starts as soon as possible. 3 vacancies.

What We Offer

• Flex time
• 15‑20‑hour work week
• Employee discounts on store merchandise
• A supportive and collaborative work environment
• Opportunities for growth within the store and the company

What You Will Do

• Third Keys work alongside the managers to ensure the smooth operation of the store, and in the absence of the manager, they guide the team. For those who are more creative, there is also the role of Visual Third Key, which involves maintaining the store’s visual presentation. Everything you see when entering one of our stores is what they help bring to life. They embody our brand by supervising visual merchandising, display installation, and marketing directives within the store.
• Regardless of their specialty, all our Third Key holders are emerging leaders, and we rely on them to create a welcoming environment for customers while supporting daily operations and their teams.

Responsibilities

• Restock shelves and ensure proper rotation of expired products
• Communicate with the assistant store manager or store manager regarding stock shortages
• Greet and assist customers in all aspects of customer service
• Perform tasks with a positive, upbeat attitude and ensure a professional and friendly atmosphere in the store
• Stay informed of all promotional activities
• Open and close the store
• Assist with store administration
• Support team members by guiding and coaching them
• Show commitment to our health and safety policies and guidelines
• Maintain a clean, accessible, and welcoming store for customers
• Assist with loss prevention
• Ensure adherence to the store's signage standards
• Handle all cash and media during each shift

Qualifications

• Previous experience in a high-level sales position
• Strong customer service skills
• Ability to communicate professionally in both French and English
• Strong organizational skills, including the ability to reprioritize workload and adapt to changing circumstances
• Ability to self‑motivate, take initiative, and work with minimal supervision
• Attention to detail

Who Are We?

Welcome to the world of Fruits & Passion. Since 1992, Fruits & Passion, a company proudly founded in Quebec, has been reinventing the world of body care and home cleaning products by creating captivating sensory experiences inspired by the richness of nature.

As an Equal Opportunity Employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Advertised until: 2025-11-13