Chief Operating Officer jobs in United Kingdom

Port General Manager, Global Ports Holding

Location : Prince Rupert, British Columbia, Canada.

Company : Global Ports Holding.

Job Type : Director Level.

Salary Range : CAD$180,000 - $220,000.

Global Ports Holding (GPH), the world’s leading cruise port operator, is actively seeking a dynamic, experienced, and visionary leader to take on the role of General Manager for the Prince Rupert Cruise Port. With passenger volumes set to more than double to 150,000 by 2026, this is an exceptional opportunity to drive transformative growth and play a pivotal role in shaping one of Canada’s most promising emerging cruise destinations.

GPH is committed to investing in Prince Rupert's future and finding the right leader to spearhead this initiative. Join us at the forefront of the cruise industry and make a significant impact on the future of this vibrant destination.

Key Responsibilities :

Strategic and Operational Leadership :

• Strategic leadership, operational excellence, regulatory compliance, and business development, ensuring alignment with the Company’s long-term strategy.
• Manage and oversee all daily port operations, ensuring safe, efficient, and high-quality services for cruise lines, guests, and stakeholders.
• Lead and manage strategic business initiatives to drive growth, increase passenger traffic, and enhance port profitability.

Governance and Reporting :

• Act as the primary liaison between the port and GPH headquarters, providing regular updates to the COO, board members, and shareholders on performance, operational challenges, and strategic developments.
• Ensure full compliance with all regulatory, environmental, and safety requirements, both local and international.
• Monitor and report on financial performance, customer satisfaction, and operational risks.

Team Leadership and Talent Development :

• Recruit, train, and develop a high-performing port management team to deliver operational excellence.

Stakeholder & Community Engagement

• Interacts strategically with stakeholders to optimize delivery and create service quality excellence.
• Build and maintain strong relationships with cruise line partners, local government entities, and tourism boards, transportation providers, and the community.
• Champion sustainable and responsible port practices that benefit the community and environment.
• Build and maintain strong relationships with indigenous communities, ensuring respectful and meaningful engagement and collaboration to enable greater indigenous tourism opportunities.

Qualifications and Experience :

• Bachelor's degree in Business Administration, Maritime Studies, or a related field (MBA preferred).
• Minimum 10 years of senior management experience, preferably in cruise port, maritime logistics, or hospitality sectors.
• Project management experience is a plus.
• Strong financial management, leadership, and interpersonal communication skills.
• Proven track record of leading multidisciplinary teams and delivering financial and operational results.
• Strong knowledge of cruise industry standards, port operations, and safety protocols.
• Exceptional leadership and stakeholder management skills in building strong relationships.
• Fluent in English; knowledge of additional languages is a plus.
• Eligibility to work in Canada is a must.

What We Offer :

• Competitive salary with performance-based incentives.
• Health Care Insurance.
• Opportunities for career growth within a globally connected industry.

How to Apply :

Send your resume and a detailed cover letter to [emailprotected] with the subject line : “Port General Manager Application – by July 15, 2025.