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Software Engineer ofertas em Canadá
IT Support Technician — Advanced Endpoint & Collaboration
Southern Alberta Institute of Technology
Calgary
Presencial
CAD 30 000 - 60 000
Ontem
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IT Support Technician — Advanced Endpoint & Collaboration
Southern Alberta Institute of Technology
Calgary
Presencial
CAD 30.000 - 60.000
Tempo integral
Ontem
Torna-te num dos primeiros candidatos
Resumo da oferta
An educational institution in Calgary is seeking an IT Support Technician to provide second-level technical support for staff and students. You'll be responsible for troubleshooting complex incidents, managing endpoint devices, and mentoring junior technicians. The ideal candidate has a diploma in Information Systems and 3–5 years of experience. This role offers a competitive hourly rate and comprehensive benefits, aiming to enhance service quality and operational reliability.
Serviços
Generous time off and benefits
Professional development opportunities
Access to virtual therapy
Reduced group RRSP or TFSA rates
Dining options on campus
Free fitness facility access
Qualificações
- Minimum 3–5 years of experience in IT support or technical operations.
- Exceptional communication and interpersonal skills.
- Strong understanding of Windows and macOS environments.
Responsabilidades
- Provide second-level technical support for staff, faculty, and students.
- Perform in-depth troubleshooting across hardware, software, and network environments.
- Create documentation and training materials for end users and staff.
Conhecimentos
Technical aptitude
Communication skills
Troubleshooting skills
Analytical thinking
Time management
Collaboration skills
Formação académica
Diploma in Information Systems
Bachelor's degree in Computer Science
Ferramentas
ServiceNow
Jira
Remedy
Descrição da oferta de emprego
An educational institution in Calgary is seeking an IT Support Technician to provide second-level technical support for staff and students. You'll be responsible for troubleshooting complex incidents, managing endpoint devices, and mentoring junior technicians. The ideal candidate has a diploma in Information Systems and 3–5 years of experience. This role offers a competitive hourly rate and comprehensive benefits, aiming to enhance service quality and operational reliability.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.