Atendimento Ao Cliente Home Office ofertas em Brasil

Our NielsenIQ teams empower our clients to make bold decisions and transform their businesses in trusted data solutions and insights designed to drive innovation and growth.

• Master storytelling and play an analytical reference role within the team anticipating potential risks in relation to the account and signal the manager / associated manager with possible solutions
• Develop and/or fine tune analysis guaranteeing assertiveness to the client needs / briefing looking for business opportunities and knowing the customers history (categories, brands performance etc.)
• Deep knowledge of NielsenIQs Practice Areas services and their use / application for clients being able to generate integrated analyses
• Participate in highly complex internal projects (conduct methodology / training tool participate in Thought Leadership etc)
• Lead highly complex operational processes (Category review coverage study process methodological impacts reprocessing with historical changes etc.)
• Partnership with the Development area to work with customers contracts participating in commercial processes and revenue growth as a One NielsenIQ team
• Act as mentor of interns and Jr executives supporting their development (participates in all presentations checks points and prepare performance / book feedbacks) contributing to the development of interns

• Full Degree (preferably in Marketing, Advertising, International Relations, Economics, Engineering, Business Administration or related courses)
• Experience working with Business Intelligence in the FMCG market
• Knowledge of the macroeconomic scenario
• Experience working through customer relationships
• Mastery of the Microsoft Office Suite Package (mainly Power Point and Excel)
• Desirable knowledge in Power BI and NielsenIQ tools
• Advanced English
• Strong Communications and Analytical skills
• Aptitude for data and operational processes
• Ability to elevate issues to management to drive quick resolution

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state‑of‑the‑art platforms NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity / Affirmative Action-Employer making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center.

Employment Type : Full-time

Key Skills: Business Development, Customer Service, Revenue Growth, ABC Analysis, Account Management, Communication, CRM, Excel, Salesforce, PMP, Customer Relationships, Business Relationships, Sales Goals, Sales Process, CPA

Experience: years

Vacancy: 1