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Senior Spa Supervisor - VIP Family
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Senior Spa Supervisor - VIP Family
Job summary
A luxury spa in Abu Dhabi is seeking a Senior Spa Supervisor to oversee operations and ensure the highest service standards. The successful candidate will lead and develop a team of spa therapists while handling the needs of a VIP family. This role involves training staff, managing scheduling, and reporting on performance to maintain exceptional service quality.
Responsibilities
- Supervise daily operations of the spa for an exceptional guest experience.
- Lead, train, and develop a team of spa therapists to deliver personalized treatments.
- Monitor scheduling, inventory, and equipment maintenance for smooth operations.
- Act as primary contact for the VIP family and guests, addressing their needs.
- Implement and maintain spa protocols and policies for a safe environment.
- Assist in planning special events or spa retreats for guests.
- Report on operational performance and guest satisfaction.
- Operate spa machines and wellness technologies confidently.
Apt Resources is pleased to present an exceptional opportunity for a Senior Spa Supervisor to join a luxury spa dedicated to providing unparalleled service to a VIP family in Abu Dhabi. Located in an esteemed property, this role requires a highly professional and experienced individual who can oversee spa operations while ensuring the highest standards of service tailored to discerning clientele.
- Supervise daily operations of the spa, ensuring an exceptional guest experience and adherence to service standards.
- Lead, train, and develop a team of spa therapists to deliver personalized treatments and services.
- Monitor and manage scheduling, inventory, and equipment maintenance, ensuring the spa operates smoothly.
- Act as the primary contact for the VIP family and guests, addressing their needs and preferences efficiently and attentively.
- Implement and maintain spa protocols and policies to ensure a safe and clean environment.
- Assist in planning and organizing special events or spa retreats for the family and guests.
- Report to the Spa Manager on operational performance, guest satisfaction levels, and staff concerns.
- Confidently operate and manage all spa machines and wellness technologies, including: Cryo Room, Light Therapy Machines, Oxygen Room and Laser Machines.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.