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Senior Spa Supervisor - VIP Family

apt resources

United Arab Emirates

On-site

AED 120,000 - 200,000

Full time

Today
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Job summary

A luxury spa in Abu Dhabi is seeking a Senior Spa Supervisor to oversee operations and ensure the highest service standards. The successful candidate will lead and develop a team of spa therapists while handling the needs of a VIP family. This role involves training staff, managing scheduling, and reporting on performance to maintain exceptional service quality.

Responsibilities

  • Supervise daily operations of the spa for an exceptional guest experience.
  • Lead, train, and develop a team of spa therapists to deliver personalized treatments.
  • Monitor scheduling, inventory, and equipment maintenance for smooth operations.
  • Act as primary contact for the VIP family and guests, addressing their needs.
  • Implement and maintain spa protocols and policies for a safe environment.
  • Assist in planning special events or spa retreats for guests.
  • Report on operational performance and guest satisfaction.
  • Operate spa machines and wellness technologies confidently.
Job description

Apt Resources is pleased to present an exceptional opportunity for a Senior Spa Supervisor to join a luxury spa dedicated to providing unparalleled service to a VIP family in Abu Dhabi. Located in an esteemed property, this role requires a highly professional and experienced individual who can oversee spa operations while ensuring the highest standards of service tailored to discerning clientele.

Responsibilities
  • Supervise daily operations of the spa, ensuring an exceptional guest experience and adherence to service standards.
  • Lead, train, and develop a team of spa therapists to deliver personalized treatments and services.
  • Monitor and manage scheduling, inventory, and equipment maintenance, ensuring the spa operates smoothly.
  • Act as the primary contact for the VIP family and guests, addressing their needs and preferences efficiently and attentively.
  • Implement and maintain spa protocols and policies to ensure a safe and clean environment.
  • Assist in planning and organizing special events or spa retreats for the family and guests.
  • Report to the Spa Manager on operational performance, guest satisfaction levels, and staff concerns.
  • Confidently operate and manage all spa machines and wellness technologies, including: Cryo Room, Light Therapy Machines, Oxygen Room and Laser Machines.
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