Residences Housekeeping Supervisor - Six Senses The Palm Dubai

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in the United Arab Emirates seeks a Residences Housekeeping Supervisor to manage housekeeping operations, ensuring high standards of cleanliness and hygiene. The ideal candidate has at least 2 years of experience in luxury hotels, strong communication skills, and is fluent in English. This role requires effective supervision, staff training, and adherence to hotel service standards.

Qualifications

• At least 2 years of experience in luxury hotels.
• Familiar with hotel systems relevant to housekeeping operations.
• Additional language skills preferred.

Responsibilities

• Supervise and inspect the work of Housekeeping hosts.
• Train new hosts on departmental tasks and hotel standards.
• Communicate with other departments for smooth operations.
• Ensure cleanliness and hygiene in all service areas.

Skills

Department training and orientation

Effective communication

Supervision and inspection

Knowledge of hotel/resort policies

Fluent in English

Education

High school diploma or equivalent

Hospitality diploma/degree

Tools

MS Office – Word, Excel, PowerPoint, Outlook

POS systems

PMS systems

CRM platforms

Job description

As Residences Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:

Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.

Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standards.

Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.

Monitor daily arrivals according to occupancy report in co‑ordination with the Housekeeping management team.

Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.

Ensure Housekeeping offices and all storage facilities of housekeeping are kept in good condition and order.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Strictly adhere to LQA standards and guest comments.

Qualifications

To execute the position of Residences Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

High school diploma or equivalent and at least 2 years’ experience within luxury hotels. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.

Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Residences Housekeeping Supervisor at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.