Shop Assistant à Émirats arabes unis

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Facilities Supervisor who can help us move even faster.

Noon Minutes is noon’s fastest hyper‑local delivery platform, offering a localized assortment of FMCG and grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, we offer thousands of products to customers in record time.

noon’s mission: Every door, every day.

Team noon has some of the fastest, smartest, and hardest‑working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward. In this role, you will:

• Supervise and manage day‑to‑day facility operations across assigned retail stores.
• Act as the first point of contact for store managers regarding facility‑related concerns.
• Address complaints and provide prompt resolutions to ensure smooth store operations.
• Collaborate with internal teams and stakeholders for facility upgrades or renovations.
• Conduct regular inspections to ensure the premises are clean, safe, and fully operational.
• Address and resolve facility‑related issues promptly to minimize disruptions to store operations.
• Ensure all facilities comply with local authority regulations and industry standards, including fire and safety codes.

• Plan and oversee maintenance activities for HVAC, electrical systems, plumbing, and fire safety equipment.
• Ensure timely response to maintenance requests and monitor the quality of repairs and services provided by vendors.
• Maintain a log of all maintenance activities, including schedules and vendor interactions.

• Liaise with third‑party service providers for cleaning, pest control, waste management and other facility services.
• Evaluate vendor performance and ensure adherence to service level agreements (SLAs).

• Maintain detailed records of maintenance activities, vendor performance, and equipment warranties.
• Prepare regular reports on facility conditions, incidents, and completed tasks for management review.

• Supervise on‑ground facility staff and provide necessary training and guidance.
• Ensure team adherence to company policies and safety protocols.

• Diploma or Bachelor’s degree in Facilities Management, Engineering, or a related field.
• 3–5 years of experience in facilities management, preferably in a retail environment.
• Knowledge of managing multiple sites and handling vendor relationships.
• Valid UAE Driving license is must.

• Understanding of HVAC, electrical systems, plumbing, and fire safety equipment.
• Familiarity with local authority regulations and compliance standards in the retail sector.
• Proficiency in CMMS (Computerized Maintenance Management Systems) and MS Office.
• Ability to work under pressure and handle emergencies effectively.

We’re looking for people with high standards who understand that hard work matters.

• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• Noon is not for everyone; readiness to adapt, pivot, and learn is essential.
• You must operate like an owner, moving faster than the competition to solve problems before they arise.