Retail Assistant Manager II — Lead Customer Experience

Azadea Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier lifestyle retail company is seeking an Assistant Manager II for its Abu Dhabi location. You will facilitate efficient shop operations, ensure high customer service standards, and manage inventory effectively. The ideal candidate will have five years of retail experience, two years in a managerial role, and a Bachelor's degree. Strong English proficiency and MS Office skills are essential. This role also includes team coaching and performance monitoring to enhance operations.

Qualifications

• Five years of experience in Retail, or a similar role.
• Two years of experience in a managerial role.

Responsibilities

• Greet customers and offer expert advice regarding purchases.
• Assist managers with inventory maintenance and product orders.
• Report operational issues and address customer complaints.
• Prepare reports on KPIs, sales trends, and inventory status.
• Schedule staff according to operational needs.
• Supervise shop opening and closing processes.
• Communicate sales plans and performance to the team.
• Coach the team on products and selling techniques.

Skills

Fluency in English

Strong product knowledge

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

A premier lifestyle retail company is seeking an Assistant Manager II for its Abu Dhabi location. You will facilitate efficient shop operations, ensure high customer service standards, and manage inventory effectively. The ideal candidate will have five years of retail experience, two years in a managerial role, and a Bachelor's degree. Strong English proficiency and MS Office skills are essential. This role also includes team coaching and performance monitoring to enhance operations.