Retail Assistant Manager — Customer Experience & Ops

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent retail company in Dubai is looking for an Assistant Manager to enhance customer service and support shop operations. The ideal candidate will possess a Bachelor's degree, fluency in English, and significant retail experience. Responsibilities include managing staff schedules, supervising shop functions, and maintaining high service standards. Join an organization that values diversity and fosters professional growth. Candidates with retail leadership experience are encouraged to apply.

Qualifications

• Fluency in English.
• Five years of experience in Retail or a similar role.
• Two years of experience in a managerial role.

Responsibilities

• Serve customers and support shop management for efficient operations.
• Greet customers and provide expert purchasing advice.
• Assist in inventory management and product ordering.
• Prepare reports on KPIs, sales trends, and team productivity.
• Supervise opening and closing shop processes.

Skills

Customer Focus

Strong product knowledge

Conflict Management

Team Leadership

Effective Communication

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

A prominent retail company in Dubai is looking for an Assistant Manager to enhance customer service and support shop operations. The ideal candidate will possess a Bachelor's degree, fluency in English, and significant retail experience. Responsibilities include managing staff schedules, supervising shop functions, and maintaining high service standards. Join an organization that values diversity and fosters professional growth. Candidates with retail leadership experience are encouraged to apply.