Senior Manager jobs in United Arab Emirates

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Senior Manager

Job Description & Summary

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients

Job Summary:

The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients.

Roles and Responsibilities:

• Develops and executes the cross line of service solutioning strategy for Managed Services offerings aligned with business objectives and industry best practices

• Leads and takes accountability for the solution he/she is responsible for. Work with team of technical professionals architects and support staff fostering a culture of continuous improvement and collaboration to maximize efficiency and effectiveness

• Identifies opportunities for collaboration and integration across multiple Lines of Service

• Leads the design and development of integrated solutions that cater to the unique needs of multiple Lines of Service

• Ensures alignment of solutions with business requirements and compliance standards

• Collaborates closely with clients to understand their cross-functional requirements and deliver tailored solutions

• Provides expert advice and recommendations to clients to optimize their business processes

• Provides technical leadership and guidance to multiple stakeholders across the business

• Stays updated with emerging changes and trends to drive continuous improvement in solutioning approaches

• Identifies potential risks and challenges related to cross line of service solutioning and implementing effective mitigation strategies

• Fosters strong relationships with internal stakeholders including business leaders and technology teams to promote effective collaboration

• Acts as a point of contact for cross line of service solutioning queries and discussions

• Ensures compliance with technology contracts and agreements. Expected Skills:

• Solution Architecting

• Up to date knowledge on various technology and its uses

• Team management

• Commercial model review

• Transition management

Expected Competencies:

• Strategic mindset

• Stakeholder management

• Ability to influence

• Communicate with impact

• Project management

• Results driven

• Drive organizational excellence

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

Bachelors Degre / Business Management / masters degree Business Management / Administration or equivalent from an accredited university

Certifications (e.g. PMP) is desirable

Minimum years experience required

Minimum of 12 years of professional work experience with a proven portfolio of projects in solution management across various industries either from BPO/ outsourcing projects/ Shared Services preferably in the Middle East and experience in managing and leading teams

Additional application instructions

• NA

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 32 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Senior Manager