Sales Support Specialist jobs in United Arab Emirates
Dubai-based Head of Payment Support & Platform Optimization
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Job summary
A leading payment solution provider in Dubai is seeking a Head of Support for their rapidly growing team. The ideal candidate will have a minimum of 12 years of experience in the payments industry and strong analytical skills. Responsibilities include optimizing payment traffic, overseeing third-party integrations, and leading a team of support agents. Excellent communication and problem-solving skills are essential for managing cross-functional relationships. This is an exciting opportunity to work at the forefront of payment solutions.
Qualifications
- Minimum of 12 years in a similar role within the payments industry.
- Strong ability to analyse data, identify trends, and implement optimization strategies.
- Excellent interpersonal and communication skills capable of managing cross-functional relationships.
Responsibilities
- Analyse and enhance payment routing strategies to maximize success rates.
- Oversee the integration of new payment solutions with banks and payment providers.
- Manage and mentor a team of payment support agents.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.