Dubai UAE - Support Assistant (Cruise & Superyacht)

International Sourcing and Supply Ghana Limited; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global shipping services provider in Dubai is looking for a candidate with expertise in cruise operations, project management, and strong customer service skills. Candidates should have a Bachelor's degree in Business or a related field, along with 2-3 years of experience in a similar role and a valid UAE driving license. Join us for a rewarding career with various benefits including a retirement savings plan and career development opportunities.

Benefits

A retirement savings plan

Life assurance

Holiday

Competitive salary

Employee Assistance Programme

Career development and progression opportunities

Values Award celebration events

Qualifications

• 2 to 3 years + experience in a similar role.

Responsibilities

• The post holder will carry out duties within the scope of the job.
• Ensure full utilization of all ISS systems according to Standard Operating Procedures.

Skills

Good understanding of cruise operations and port agency services

Change Management

Process improvement

Project Management

Excellent Communication Skills

Excellent CustomerServices Skills

Excellent leadership Skills

Strong Problem Solving & Analytical Skills

Excellent Planning & Co-ordination Skills

Shipping Agency Experience

Education

Bachelor Degree in Business or related field

UAE driving License

Job description

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organisations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.

Who You Are:

• Good understanding of cruise operations and port agency services
• Change Management
• Process improvement
• Project Management
• Excellent Communication Skills
• Excellent CustomerServices Skills
• Excellent leadership Skills
• Strong Problem Solving & Analytical Skills
• Excellent Planning & Co-ordination Skills
• 2 to 3 years + experience in similar role
• Shipping Agency Experience

Qualifications:

• Bachelor Degree in Business or related field
• UAE driving License

Why Inchcape Shipping Services?

We believe in building a diverse and high‑performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.