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Counter Sales Associate
Job summary
A leading retail company in Abu Dhabi is seeking a Counter Sales Associate to provide high-quality customer service and maintain hygiene standards. Responsibilities include greeting customers, handling cash transactions, and ensuring cleanliness in the store. The ideal candidate is fluent in English and has up to one year of experience in customer service. This position offers a unique opportunity to engage with customers in a dynamic retail environment.
Qualifications
- Fluency in English is required.
- 0 - 1 year of experience in customer service is preferred.
Responsibilities
- Greet and serve walk-in customers with high level service.
- Maintain records of daily training and report any issues to management.
- Ensure cleanliness and hygiene standards are met.
- Process cash payments accurately.
Skills
Education
Counter Sales Associate (COU000399)
Description
- Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
- Take part in the opening and closing duties in compliance with the norms and internal procedures
- Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
- Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
- Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
- Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
- Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
- Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
- Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
- Receive and handle cash payments including exchange and money transactions while following the set policies
- High School Degree
- 0 - 1 year of experience in customer service
- Fluency in English
- Analytical Thinking: level 1
- Change and Adaptability: level 1
- Customer Focus: level 1
- Planning and Organizing: level 2
- Teamwork: level 2
United Arab Emirates-UAE, Abu Dhabi, Al Ain Mall
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.