Relationship Manager jobs in United Arab Emirates

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimise property management. We are a fast-growing PropTech company headquartered in Dubai, committed to redefining the leasing experience across the UAE.

Role Overview:

The Leasing Admin – ARM is the operational backbone of Keyper’s leasing team. This role exists to keep listings accurate, documentation airtight, broker coordination seamless, and client records current — so that Relationship Managers can focus on revenue-generating activities. The ideal candidate is detail-obsessed, deadline-driven, and deeply familiar with UAE real estate portals, regulatory forms, and CRM systems.

KEY RESPONSIBILITIES

Listings & Portal Management

• Create, verify, and maintain property listings on Property Finder, Bayut, and Dubizzle.

• Ensure all listings carry valid Trakheesi permits and are compliant with RERA advertising regulations.

• Coordinate with brokers and Relationship Managers to update listing status, pricing, and availability in real time.

• Monitor portal performance metrics (impressions, leads, quality score) and flag anomalies.

Documentation & Compliance

• Prepare, review, and file all standard leasing forms including Form A (listing agreement), Form B (buyer/tenant), and Form F (MOU/contract of sale) in line with RERA requirements.

• Manage digital filing of all broker and property documentation; ensure central, organised storage with version control.

• Track document expiry dates (permits, NOCs, tenancy contracts) and proactively initiate renewals.

• Maintain full audit-ready records for all active and closed leasing transactions.

CRM & Data Management

• Maintain accurate and up-to-date client records, contact lists, and transaction pipelines in HubSpot and Salesforce.

• Log all client interactions, follow-up tasks, and deal stages; flag stale leads or overdue tasks to the Relationship Manager.

• Generate weekly CRM hygiene and pipeline status reports for team review.

Broker & Stakeholder Coordination

• Act as the primary administrative point of contact for registered brokers; handle document collection, onboarding support, and query resolution.

• Coordinate viewing schedules, broker briefings, and property access requests.

• Support the Relationship Manager in preparing commercial proposals, tenancy agreements, and client presentations.

Communication & Office Support

• Handle incoming calls and emails; triage inquiries and route to the appropriate team member within agreed SLAs.

• Draft professional correspondence including follow-up emails, offer letters, and client notifications.

• Support Relationship Managers with scheduling, reporting, and ad hoc administrative tasks.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Minimum 2 years of administrative experience in UAE real estate, property management, or a leasing-focused role.

• Demonstrable knowledge of Dubai real estate procedures: Trakheesi, RERA forms, Ejari, and DLD processes.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Hands‑on experience with HubSpot, Salesforce, or a comparable CRM platform.

• Expert-level familiarity with Property Finder, Bayut, and Dubizzle listing portals.

• Excellent written and spoken English; Arabic is a strong advantage.

DESIRED COMPETENCIES

• Precision under pressure — produces error‑free work across high‑volume tasks.

• Organised self‑starter — manages multiple deadlines without close supervision.

• Strong follow‑through — tracks every open item to closure and communicates proactively.

• Data mindset — comfortable working in CRMs, spotting inconsistencies, and maintaining clean records.

• Professional communicator — confident drafting client‑facing correspondence and handling calls.

• Team multiplier — understands their role is to maximise the capacity of the Relationship Manager.

WHAT WE OFFER

• Competitive base salary + performance‑linked bonus.

• Exposure to a high‑growth UAE PropTech environment.

• Structured onboarding and access to industry‑leading tooling.

• A merit‑driven culture with clear progression into an ARM or RM track.

• Medical insurance and standard UAE employment benefits.