Overview
Senior Manager - Airport Fire Service Training, Service & Operations
The team works in real time to ensure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents and crisis handling. The operation has to be industry-leading, and it always is.
What you’ll deliver
- You’ll ensure all approved technical training instructors, train the trainers and qualified assessors in the AFS are compliant to the DA training standards and frameworks.
- You’ll be nominated as the responsible person ensuring compliance to GCAA regulations, managing internal quality assurance of our GCAA accepted training and assessment program
- You’ll be responsible for the overall management of the entire Maintenance of Skills and Competence Scheme. This will include monitoring and evaluating the effectiveness of the program in line with SMS requirements; implementing periodic reviews of training material against current GCAA regulations, DA Policy, AFS SOPs, incident learning outcome reviews; incorporating all changes using the change management process.
- You’ll conduct audit of training and assessment records of all staff, working with DA Learning & Development Team, AQA teams and AFS management to ensure compliance of recording and reporting.
- You’ll be responsible for the management of the training budget in accordance with organization’s budget cycle and policy. This will include preparation and submission of budget; preparation of supporting business cases and justifications; accurate tracking of budget spends, to ensure it follows agreed profile; compiling accurate data to support financial performance reporting.
- You’ll be responsible for the overall performance of AFS Technical Training Team to ensure they deliver against departmental objectives, personal goals, and success criteria. This will include ensuring all staff adhere to policies; managing staff leave, absence, welfare issues, performance management, staff disciplinary processes where necessary.
- You’ll ensure strong connections with key internal and external stakeholders across the airport communities at both DXB and DWC, including the GCAA. Research and develop training programs, establishing more knowledge by staying up to date with new initiatives and international best practice across the aviation fire service industry.
What you bring
- You’ll be educated to a minimum of High Diploma Aviation Fire Service or related fields and acquired a minimum of years of AFS operational experience
- You’ll have minimum of ICAO Level 5 English Language proficiency.
- You’ll hold a valid UAE / GCC driving license and a Dubai Airports\' Airside Driving Permit (ADP)
- You’ll hold a vocational Level 3 Assessor certificate
- You’ll have incident Command managing competency qualification (Skills for Justice or equivalent)
- Instructor or train the trainer qualification
- IQA (Internal Quality Assessor) Level 4, preferable
- Extensive knowledge of GCAA regulations, including the new CAR AGA (Training Section), CAR Part IX, X and XI. Knowledge and understanding of other regulatory frameworks from ICAO, EASA and international standards
- Extensive knowledge of Incident Command / Control, Risk Management, AFS Operations, including Airside Driving Regulations
- Knowledge of Emergency Planning, Response & Resilience, Business Continuity Management Systems, Airline operations Aircraft ground operations, QMS and SMS policies.
Life at Dubai Airports
Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.