Project Support Specialist jobs in United Arab Emirates

Hill International with more than 3200 professionals in 100 offices worldwide provides program management, project management, construction management and other consulting services to clients in a variety of market sectors. Hill has participated in over 10000 project assignments with a total construction value of more than $600 billion. We are the 4th largest project and construction management firm in the U.S. as featured in Building Design Construction magazine. We are also ranked the 6th largest overall U.S. construction management firm by Engineering News-Record magazine.

Area Supervisor is responsible for providing an inspection regime to monitor and audit activities for compliance with the soft services contract SLA/KPI requirements as well as guidance to achieve the required standards.

• Ensuring the service providers are providing adequate equipment and that it is in good condition
• Overseeing correct storage and safekeeping of the service providers equipment
• Ensuring service providers manpower is competent and wearing proper safety gear and uniform
• Monitoring the service providers team members to ensure the highest degree of end‑user satisfaction
• Conduct pre‑event inspections of all rooms, concourses, clubs, seating areas and public areas prior to gate opening
• Ensuring service providers are upholding the highest standards of cleanliness, safety and conduct
• Manage the daily activities of the service providers to include appropriate street sweeping and cleaning of all districts
• Investigate complaints regarding cleaning service and equipment and take corrective action
• Develop and implement service delivery standards and ensure compliance
• Monitor and evaluate the performance of service providers and contractors
• Ensure high levels of customer satisfaction by addressing concerns and feedback promptly
• Serve as the primary point of contact for soft service related issues
• Track expenses and ensure cost‑effective service delivery without compromising quality
• Conduct regular performance reviews and audits of vendors
• Ensure compliance with health and safety regulations
• Identify areas for improvement and implement changes to enhance service delivery
• Utilize technology and innovative solutions to optimize soft services

• Diploma in Engineering or equivalent
• Minimum 5 years professional experience in waste management
• Experience in facility management is an added advantage
• Excellent communication skills
• Has valid UAE driving license