Onsite Tech Support Associate — End-User IT Expert

EY; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global consulting firm in Dubai is seeking an On-site Technology Support Specialist (Associate) to provide essential on-site support for hardware, software, and technology services. Candidates with 2-4 years of relevant experience are encouraged to apply. Responsibilities include solving user incidents, assisting with technology deployments, and ensuring smooth operations. The firm values local talent, particularly UAE Nationals, and offers a collaborative and inclusive work environment. This is a great opportunity to build a long-term career in technology.

Benefits

Flexible environment

Diverse and inclusive culture

Development opportunities

Qualifications

• 2–4 years of experience in end-user technology support.
• Ability to work with a diverse set of stakeholders.
• Experience supporting office moves or technology deployments.

Responsibilities

• Facilitate deployment and installation of firm hardware and software.
• Resolve incidents related to hardware and software.
• Assist with onboarding new hires and hardware collection.

Skills

Analytical skills

Prioritization of incidents

Communication skills

Customer service mindset

Education

Bachelor's degree or equivalent experience

Job description

A leading global consulting firm in Dubai is seeking an On-site Technology Support Specialist (Associate) to provide essential on-site support for hardware, software, and technology services. Candidates with 2-4 years of relevant experience are encouraged to apply. Responsibilities include solving user incidents, assisting with technology deployments, and ensuring smooth operations. The firm values local talent, particularly UAE Nationals, and offers a collaborative and inclusive work environment. This is a great opportunity to build a long-term career in technology.