Robotics Event Support Specialist

Expert Hub Robotic Solutions; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A robotics solutions company in Dubai is seeking an Event Support specialist to accompany robots during events, ensuring optimal performance and customer satisfaction. The role involves monitoring equipment, conducting maintenance, and responding to customer inquiries. Ideal candidates will have a degree in a technology-related field and hands-on experience with IT hardware. Strong communication and organizational skills are essential, along with the ability to work under pressure. This position requires a willingness to travel for events and engage with customers actively.

Qualifications

• Degree or diploma in Robotics, IT, Electronics, or Engineering required.
• Hands-on experience with IT hardware and basic diagnostics.
• Strong communication skills for demos and customer support.

Responsibilities

• Accompany robots during rentals and monitor their performance.
• Maintain robots, conduct cleaning, and assist with logistics.
• Perform testing, document procedures, and troubleshoot issues.
• Respond to customer inquiries via various communication channels.
• Assist in exhibitions and create content for social media.

Skills

Hands-on experience with IT hardware

Proficiency in Microsoft Office

Strong attention to detail

Excellent communication skills

Ability to work under pressure

Education

Degree or diploma in a technology-related field

Tools

Zoho CRM

Zoho Finance

Job description

A robotics solutions company in Dubai is seeking an Event Support specialist to accompany robots during events, ensuring optimal performance and customer satisfaction. The role involves monitoring equipment, conducting maintenance, and responding to customer inquiries. Ideal candidates will have a degree in a technology-related field and hands-on experience with IT hardware. Strong communication and organizational skills are essential, along with the ability to work under pressure. This position requires a willingness to travel for events and engage with customers actively.