Luxury Customer Support Specialist (2-Year Contract)

Seddiqi Holding; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A family-owned diversified company in Dubai is seeking a Customer Support Executive for Swiss Watch Services. The role involves delivering exceptional customer service, managing inquiries, and resolving complaints courteously. Candidates must have relevant experience, strong organizational skills, and excellent written and verbal communication skills in both Arabic and English. This is a 2-Year Contract position, ideal for those passionate about luxury client service.

Qualifications

• Experience in Customer Service operations required.
• Exceptional interpersonal skills and ability to build relationships.
• Excellent written and verbal communication skills in Arabic and English.

Responsibilities

• Handle customer queries consistently and courteously.
• Provide estimates and explain work scope to customers professionally.
• Follow up on customer complaints and ensure timely resolution.

Skills

Customer Service experience

Organizational skills

Attention to detail

Interpersonal skills

Communication skills (Arabic and English)

Job description

A family-owned diversified company in Dubai is seeking a Customer Support Executive for Swiss Watch Services. The role involves delivering exceptional customer service, managing inquiries, and resolving complaints courteously. Candidates must have relevant experience, strong organizational skills, and excellent written and verbal communication skills in both Arabic and English. This is a 2-Year Contract position, ideal for those passionate about luxury client service.