JOB PURPOSE / SUMMARY
The Middle East & Africa Parts & Services Business Development Manager will be responsible for driving growth and expanding the market presence of parts and services within the region.
This role involves market analysis, identifying opportunities and support the Parts & Service strategy for the Middle East & Africa Region to achieve business objectives and market penetration.
The manager will also oversee mergers and acquisitions (M&A), establish partnerships, develop business cases, management reporting, business intelligence & data management, and update and enhance the MEA master plan.
ROLE AND RESPONSIBILITIES
Market Analysis and Strategy Development:
- Conduct thorough market research to identify opportunities for growth in parts and services.
- Develop and implement strategic business plans to penetrate new markets and expand existing ones.
- Monitor industry trends and competitor activities to inform strategic decisions.
Sales and Business Development:
- Identify and engage potential clients through research, networking, and field visits.
- Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers.
- Develop and present proposals and business cases to secure new contracts and partnerships.
Mergers and Acquisitions (M&A):
- Identify potential M&A opportunities to enhance business growth.
- Conduct due diligence and valuation of target companies.
- Lead negotiations and integration processes for successful acquisitions.
Partnerships:
- Establish and maintain strategic partnerships to drive business growth.
- Negotiate and manage partnership agreements.
- Collaborate with partners to develop joint business initiatives.
Business Cases Development:
- Develop comprehensive business cases to support strategic initiatives.
- Analyze financial and operational impacts of proposed projects.
- Present business cases to senior management for approval.
Product and Service Management:
- Collaborate with product development teams to ensure offerings meet market demands.
- Provide feedback and insights to improve product and service quality.
- Manage the lifecycle of parts and services, from introduction to phase-out.
Customer Relationship Management:
- Ensure high levels of customer satisfaction through effective communication and service delivery.
- Address customer inquiries and resolve issues promptly.
- Conduct regular reviews with clients to assess service performance and identify areas for improvement.
Financial Management:
- Develop and manage budgets for business development activities.
- Monitor financial performance and implement corrective actions as needed.
- Prepare regular reports on business development activities and outcomes.
Reporting and Business Intelligence:
- Implement and manage Data Management Platform and Reporting systems to track business performance.
- Utilize ERP, other business intelligence tools to analyze data and generate insights.
- Provide regular updates and reports to senior management.
MEA Master Plan
- Update and enhance the MEA master plan to align with business objectives.
- Monitor progress and make adjustments as needed.
- Ensure the master plan supports long-term growth and sustainability.
COMPETENCIES & QUALIFICATIONS
- Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
- Minimum of 5 years of experience in Business Development & Consulting, preferably in Automotive parts & services industry.
- Strong understanding of the Middle East & Africa Automotive market dynamics.
- Excellent communication, negotiation, and presentation skills.
- Proven track record of achieving sales targets and driving business growth.
- Ability to travel extensively within the region.
Skills:
- Strategic thinking and planning.
- Market research and analysis.
- Relationship management.
- Financial acumen.
- Leadership and team management.
- Problem-solving and decision-making.
At Stellantis, we assess candidates based on qualifications, merit and business needs.
We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams, will allow us to better meet the evolving needs of our customers and care for our future.
We celebrate diversity and are committed to creating an inclusive environment for all our employees. We aim to encourage a culture where people can be themselves and be valued for their contribution. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.