FlatGigs is hiring on behalf of a leading travel and retail group in Dubai that is embarking on a bold journey to reimagine and digitize their operations, customer experiences, and internal ecosystems. We are looking for a visionary Chief Technology Officer (CTO) to lead this transformation.
As CTO, you will play a pivotal role in setting the digital strategy, building scalable platforms, and creating seamless tech-enabled experiences across both B2C and B2B verticals. You will be the technology anchor of the leadership team, owning everything from system modernization to product innovation.
What You’ll Own
- Define and drive a 3–5 year digital transformation roadmap across retail, travel services, e-commerce, and internal ops.
- Champion cloud-first, mobile-first, and data-driven architectures that align with business growth.
- Platform & Product Development
- Oversee development of e-commerce platforms, travel booking systems, CRM tools, and inventory / ERP integrations.
- Enable omnichannel customer journeys that unify online, offline, and on-trip touchpoints.
- Build and lead cross-functional tech teams including engineering, DevOps, data, and product.
- Foster a culture of innovation, ownership, and continuous improvement.
- Process & Systems Digitization
- Modernize legacy systems to integrated digital platforms (POS, finance, logistics, HR).
- Implement robust analytics tools for demand forecasting, customer insights, and inventory optimization.
- Cybersecurity & Compliance
- Establish strong security protocols and ensure systems comply with UAE data privacy and regulatory requirements.
What You Bring
P rogressive tech leadership.
- Proven experience in leading digital transformation in retail, travel, or hospitality domains.
- Hands-on understanding of modern tech stacks, e-commerce platforms (Magento, Shopify, etc.), cloud infrastructure (AWS / Azure), and ERP systems.
- Strong track record of building and scaling consumer-facing digital products and platforms.
- Experience working with cross-functional leadership (Sales, Marketing, Ops) and external tech vendors.
- Strong people leader with the ability to scale and mentor technical teams in high-growth environments.
Nice-to-Haves
- Background in both startup and enterprise environments.
- Understanding of data privacy laws, PCI DSS, and secure payment gateway integrations.
Why Join
- Lead the end-to-end digital reinvention of a well-established brand.
- Drive tech innovation in a high-impact, customer-focused sector.
- Collaborate with a forward-thinking leadership team that values technology as a core business enabler.
- Be backed by FlatGigs through every stage — from onboarding top talent to delivering long-term tech excellence.
About FlatGigs
FlatGigs is a recruitment partner and talent solutions firm built for startups and scale-ups across MENA. We specialize in tech, product, and leadership hiring — with a sharp focus on value-driven, culture-first talent. Our mission is to make hiring simpler, faster, and more aligned with long-term business goals.
Interested or know someone perfect for the role?