Global Customer Fulfillment Specialist

TXM Solutions; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A logistics service provider in Dubai is seeking a candidate to manage shipments and forecasts while ensuring customer satisfaction. Responsibilities include coordinating monthly forecasts, managing order processes, and preparing reports. Ideal candidates should possess a Bachelor’s degree in International Business, at least 3-5 years of experience in customer service or related fields, and strong communication skills. Proficiency in MS Office and a problem-solving mindset are essential.

Qualifications

• 3-5 years of experience in Commercial, Customer service, Operational or Financial roles.
• Positive mindset and ability to work with various stakeholders.
• Ability to manage time effectively.

Responsibilities

• Ensure shipment and delivery of sales targets as per annual plans.
• Manage monthly forecast coordination and customer PO follow-ups.
• Conduct order management and control demand and supply.

Skills

Good communication and interpersonal skills

Attention to details

Team player

Proficient in MS Office

Problem solving approach

Education

Bachelor’s degree in International Business

Tools

ERP systems

Job description

A logistics service provider in Dubai is seeking a candidate to manage shipments and forecasts while ensuring customer satisfaction. Responsibilities include coordinating monthly forecasts, managing order processes, and preparing reports. Ideal candidates should possess a Bachelor’s degree in International Business, at least 3-5 years of experience in customer service or related fields, and strong communication skills. Proficiency in MS Office and a problem-solving mindset are essential.