Jobs in Dubai, United Arab Emirates
B2B Customer Success & Operations Liaison
Saeed & Mohammed Al Naboodah Group
Senior Site Supervisor - Construction Trades Lead
GINCO Cont. Co. LLC
Health Safety Environment Officer
Binghatti
Outlet Manager
Hyatt Centric Jumeirah Dubai
UAE Corporate Insurance Relationship Manager
Gargash Insurance Services LLC
Discover more opportunities than anywhere else. Find more jobs nowChargehand /Foreman -A/C (Walkin on 29th Nov)
GINCO Cont. Co. LLC
HR Operations & Talent Specialist
Hyatt Place Dubai/Al Rigga
Senior Microtunneling Planning Engineer
AECOM
Connect with headhunters to apply for similar jobsSenior Planning Engineer – Microtunneling
AECOM
Senior Commissioning Engineer: HVAC, ELV & SCADA Expert
Metito Chemical Solutions
Sr. Engineer Commissioning
Metito Chemical Solutions
Executive Administrative Assistant – Dubai Office
Gates MEA
Onboarding Specialist: High-Volume HR Ops & Compliance
Masafi
Sports Store Supervisor: Lead Sales & Customer Experience
GMG
AMET Real Estate Lead: Egypt Growth
Amazon
Global Freight Operations Specialist
EVEROK GROUP
Lebanese Restaurant Outlet Manager — Arabic Cuisine & Guest Focus
Grand Hyatt Dubai
Ultra-Luxury Events Lead for UHNW Experiences
Halian
Civil Materials Procurement Engineer
Azizi Developments
Outlet Manager (Lebanese Restaurant)
Grand Hyatt Dubai
Customer Service Specialist
EVEROK GROUP
AI Engineering Manager – Lead Generative AI POCs
EY Consulting & Fabernovel
B2B Customer Success & Operations Liaison
Job summary
A leading automotive company in Dubai is seeking a professional for customer engagement in their fleet Aftersales business. The role involves acting as a point of contact for B2B customers, addressing queries, and ensuring operational updates. A bachelor’s degree and a minimum of 2 years in automotive customer engagement are required. Excellent English skills and proficiency in MS Office are essential, while knowledge of Arabic is advantageous. This position offers a dynamic work environment focused on customer retention.
Qualifications
- Minimum 2 years of experience in automotive customer engagement centres.
Responsibilities
- Engage in sales pitch for new/existing customers through Telephone/Email.
- Attend Customer Queries and follow up with concerned stakeholders.
- Build a strong relationship with customer in terms of trust and high confidence.
- Follow up with Finance & Monthly Invoice submission to customers.
- Monitor workflows daily and update customer on vehicle status.
- Coordinate with suppliers and operations for delivery.
- Act as a bridge between sales/back-office teams & customers.
- Comply with local laws and client’s QHSEMS requirements.
- Gather market intelligence data.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.