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Apt Resources
Financial Messaging Expert
Job summary
A leading company in financial messaging solutions is hiring a Financial Messaging Expert. You will manage client portfolios, onboard new clients onto the SWIFT platform, and provide ongoing support. Ideal candidates have 3 to 7 years of experience in SWIFT connectivity solutions and a strong knowledge of financial messaging protocols.
Qualifications
- 3 to 7 years of experience in Financial Messaging.
- Strong knowledge of SWIFT services and protocols.
- Good understanding of the financial industry.
Responsibilities
- Onboard new customers and support existing clients with SWIFT queries.
- Help in the technical setup of SWIFT platform and provide reporting.
- Participate in brainstorming sessions and mentoring new employees.
Skills
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
We are hiring!
DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too!
We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.
Things you will do:
You ll be responsible for managing your own portfolio of customers.
Onboard new customers
Attend clients' meetings during pre-sales stage
Determine customer requirements and goals of his target SWIFT infrastructure
Define the scope of the project, plan timelines, set deadlines
Help the customer in the technical set-up of its SWIFT platform
Coordinate end-to-end tests
Provide reporting to management about progress, risks & mitigations
Support existing customers
Provide client support on their Financial Messaging / SWIFT related queries
Answer to Jira tickets within given SLA
Train customer staff on how to use SWIFT / our platform
Help identify performance improvement opportunities for assigned clients
Occasionally, travel to client locations to collaborate with their teams
In parallel, you ll play a key role internally to help DiXiO grow:
Participate in Brainstorming Sessions related to Strategic Initiatives at the company
Participate in Continuous Improvement Process by sharing ideas for improvement
Work with Sales Team & IT Team to imagine future products & services
Provide guidance and mentoring for new employees and/or colleagues in other departments
Deliver training for internal teams
To be part of our team, you need to be:
Ambitious
Curious and Innovative
Autonomous
Customer focused
Things that you need to succeed on this job:
3 7 years of experience in the field
Strong knowledge of SWIFT connectivity solutions & other SWIFT services
Strong knowledge of Financial Messaging protocols: SwiftNet, API, Host to Host
Strong knowledge of MT and MX (ISO20022) messages
Good understanding of the financial industry ecosystem
Proficient in English (any other language is a plus)
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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