Facilities Supervisor à Émirats arabes unis

Industry: Hospitality

Salary: AED 2500 to AED 3000 Accommodation Visa Medical

Work Experience: 13 years

We are looking for an experienced and well professional Restaurant Supervisor for one of our prestigious hospitality client in Al Ain. Who plays a pivotal role in ensuring the smooth efficient and guest-centric operation of a high-volume hospitality dining establishment. Reporting directly to the Restaurant Manager this position is responsible for overseeing daily front-of-house activities leading a team of service staff maintaining exceptional service standards and contributing to a positive guest experience. The ideal candidate will demonstrate strong leadership operational efficiency and a deep understanding of restaurant management principles.

• Supervise and mentor front-of-house staff including waiters hosts and bartenders ensuring consistent service delivery.
• Manage daily operations including shift scheduling staff assignments and performance monitoring.
• Ensure adherence to food safety hygiene and health regulations at all times.
• Handle guest complaints promptly and professionally turning negative experiences into positive outcomes.
• Monitor inventory levels of consumables and coordinate with the kitchen and procurement teams to prevent stockouts.
• Utilize restaurant management software to track sales manage reservations process orders and generate daily reports.
• Maintain a clean organized and welcoming dining environment in line with brand standards.
• Promote the restaurant through active engagement on social media platforms including content creation and customer interaction.
• Assist in onboarding and training new team members ensuring they are aligned with service protocols and company culture.
• Collaborate with the management team to implement marketing initiatives special events and promotional campaigns.
• Prepare daily and weekly operational reports using Microsoft Word and other reporting tools.
• Ensure compliance with company policies labor laws and safety procedures across all shifts.

• 13 years of proven experience in a restaurant or hospitality setting with at least 6 months in a supervisory or team lead role.
• Proficient in using restaurant management software (e.g. POS systems reservation platforms inventory tools).
• Strong command of Microsoft Word for report writing documentation and operational planning.
• Experience managing social media accounts for a restaurant or hospitality brand including content scheduling and engagement.
• Demonstrated ability to lead motivate and develop a team in a fast-paced environment.
• Excellent communication interpersonal and conflict resolution skills.
• Ability to work flexible hours including evenings weekends and public holidays.
• Valid UAE work visa and willingness to reside in provided accommodation.
• High school diploma or equivalent; formal hospitality or business qualification is a plus.
• Knowledge of UAE labor laws and hospitality industry standards.

Salary & Benefits: AED 2000 to AED 2500 Visa Accommodation Medical

Gender: Male