Luxury Bar Supervisor - Guest Experience & Upsell Pro

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel group in the United Arab Emirates seeks a Bar Supervisor to manage bar operations, ensuring excellent service and guest satisfaction. The ideal candidate will have a hospitality diploma/degree, a minimum of two years' experience in luxury hotels, and familiarity with hotel systems. Responsibilities include overseeing departmental operations, maintaining cleanliness, and handling guest inquiries efficiently. Knowledge of food and beverage operations is essential, along with strong English communication skills.

Qualifications

• Minimum of two years' experience in a similar operational role in luxury hotels.
• Technical skills in hospitality operations and customer service.

Responsibilities

• Plan and oversee departmental operations during shifts.
• Maintain cleanliness and readiness of the Bar area before opening.
• Ensure adherence to brand standards for service and guest experience.
• Handle guest feedback and inquiries promptly and efficiently.
• Manage operational budget to maximize profitability.

Skills

Hospitality diploma or degree

Proficient in MS Office (Word, Excel, PowerPoint, Outlook)

Familiar with hotel systems (MICROS)

Knowledge of Food and beverage terminology

Excellent English communication skills

Knowledge of local language and customs

Education

Hospitality diploma/degree

Job description

A prestigious hotel group in the United Arab Emirates seeks a Bar Supervisor to manage bar operations, ensuring excellent service and guest satisfaction. The ideal candidate will have a hospitality diploma/degree, a minimum of two years' experience in luxury hotels, and familiarity with hotel systems. Responsibilities include overseeing departmental operations, maintaining cleanliness, and handling guest inquiries efficiently. Knowledge of food and beverage operations is essential, along with strong English communication skills.