Technical Account Manager: Drive Tech Success

Mondia Group; Dubai; On-site; AED 220,000 - 331,000; Full time

Job summary

A leading technology company in Dubai seeks a Technical Account Manager to enhance customer engagement through seamless technical integration and support. This role involves building strong customer relationships, overseeing project delivery, and providing technical guidance. The ideal candidate will possess a strong background in account management combined with technical expertise in APIs and database technologies.

Qualifications

• Experience in technical account management or customer success.
• Deep understanding of APIs and mobile billing.
• Knowledge of database types and complex query building.

Responsibilities

• Act as the primary technical point of contact for customers.
• Oversee the technical delivery process and customer integration.
• Identify and drive expansion opportunities within existing accounts.

Skills

Technical Account Management

Customer Success

Technical Operations

API Design

Database Design

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Engineering

Tools

Figma

Job description

A leading technology company in Dubai seeks a Technical Account Manager to enhance customer engagement through seamless technical integration and support. This role involves building strong customer relationships, overseeing project delivery, and providing technical guidance. The ideal candidate will possess a strong background in account management combined with technical expertise in APIs and database technologies.