Customer Service jobs in United Arab Emirates
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Hotel Reservations & Guest Experience Specialist
Job summary
A leading hotel in Dubai is seeking passionate Revenue professionals to manage guest room reservations and deliver exceptional customer service. The position demands a diploma or degree in hospitality and proven experience in hotel reservations. Candidates should possess excellent communication skills in English, with additional languages as an asset. Responsibilities include processing reservations, maintaining room status, and ensuring top-tier guest relations. Join us and enhance our guest satisfaction with your expertise.
Qualifications
- Previous experience in hotel reservations is essential.
- Excellent computer literacy required.
- Proficiency in English; additional languages are a plus.
Responsibilities
- Process and confirm guest room reservations accurately.
- Maintain up-to-date knowledge of hotel promotions.
- Organize visa requests for hotel guests.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.