Customer Service Advisor jobs in United Arab Emirates
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Soft Services Unit Head - UAE National
Job summary
A prestigious local government entity in Abu Dhabi is seeking a leader to oversee soft services across large-scale facilities. This role involves managing a team and ensuring compliance with service standards and operational KPIs. Ideal candidates are UAE Nationals with over 7 years of experience in facilities management, particularly in cleaning, pest control, or planning services.
Qualifications
- 7+ years of proven experience in soft services or facilities management.
- Strong leadership skills with experience managing teams and service providers.
- Background in cleaning, pest control, or planning services is highly desirable.
Responsibilities
- Lead and manage a team of four direct reports within the soft services function.
- Oversee the delivery and quality of soft services across multiple facilities.
- Collaborate with internal stakeholders and report directly to the Facilities Management Section Head.
- Ensure compliance with service standards, health and safety regulations, and operational KPIs.
- Drive continuous improvement initiatives across soft service operations.
Skills
This is a key leadership role responsible for overseeing soft services across large-scale facilities, including cleaning, pest control, and planning services.
A prestigious local government entity in Abu Dhabi.
- Lead and manage a team of four direct reports within the soft services function.
- Oversee the delivery and quality of soft services across multiple facilities.
- Collaborate with internal stakeholders and report directly to the Facilities Management Section Head.
- Ensure compliance with service standards, health and safety regulations, and operational KPIs.
- Drive continuous improvement initiatives across soft service operations.
UAE National with Family Book7+ years of proven experience in soft services or facilities management, ideally within large-scale or complex environments. Strong leadership skills with experience managing teams and service providers. Background in cleaning, pest control, or planning services is highly desirable. Excellent communication and stakeholder management skills.
Contribute to the successful launch and operations of a landmark new facility with national significance. Leadership role with the opportunity to shape and elevate service delivery standards from day one.
facilities management
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.