Aws Engineer jobs in United Arab Emirates
Lead Amazon Connect Engineer | AI-Driven Contact Center
NorthBay
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CALIBRE Systems, Inc.
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Emirates Airlines - Other locations
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Visionary Tech Services LLC
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Jobgether
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Black Pearl Consult
Senior Platform Architect
ServiceNow, Inc.
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Hoxton Wealth
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Justlife Home Services
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Nexro Solution
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Entertainer Fz
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ENTERTAINER FZ LLC
Lead Amazon Connect Engineer | AI-Driven Contact Center
Job summary
A leading tech company is seeking a Lead Developer with over 8 years of software development experience for building Amazon Connect-based contact center solutions. The ideal candidate will possess strong expertise in AWS services, including Lambda and Lex, and have experience leading technical designs. This position offers a hybrid/remote work model in the UAE. Join us to enhance customer engagement through innovative solutions.
Qualifications
- 8+ years of total software development experience.
- 3+ years of hands-on experience with Amazon Connect including contact flows and routing.
- Proven experience in delivering enterprise-grade call centers or customer engagement platforms.
Responsibilities
- Lead the design and development of Amazon Connect-based contact center solutions.
- Develop customized IVR call flows and integrations with third-party systems.
- Collaborate with architects and stakeholders to align solutions with business goals.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.