A leading entertainment resort in Dubai is seeking a Front Office Supervisor to assist in managing front desk operations. The successful candidate will support the Front Office Manager, ensuring exceptional guest experiences and handling various guest inquiries efficiently. Bilingual in English and Arabic is preferred, along with prior hotel experience. The role requires strong leadership and customer service skills, as well as the ability to work in a dynamic environment. Join a vibrant team dedicated to guest satisfaction.
Qualifikationen
1-3 years of hotel front desk experience preferred.
Ability to communicate effectively both verbally and in writing.
Must be able to stand for long periods and work flexible hours.
Aufgaben
Assist Front Office Manager with daily operations.
Check guests in and fulfill special requests.
Handle guest inquiries and issues promptly.
Kenntnisse
Customer service
Conflict resolution
Bilingual (English and Arabic)
Leadership
Ausbildung
High school diploma or equivalent experience
Tools
OPERA PMS
Jobbeschreibung
A leading entertainment resort in Dubai is seeking a Front Office Supervisor to assist in managing front desk operations. The successful candidate will support the Front Office Manager, ensuring exceptional guest experiences and handling various guest inquiries efficiently. Bilingual in English and Arabic is preferred, along with prior hotel experience. The role requires strong leadership and customer service skills, as well as the ability to work in a dynamic environment. Join a vibrant team dedicated to guest satisfaction.
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