Business System Analyst jobs in United Arab Emirates

• Analyze and map current shipping processes to identify inefficiencies and areas for improvement, ensuring streamlined operations.
• Collaborate with cross-functional teams to design and implement new shipping workflows that enhance service delivery and customer satisfaction.
• Utilize data analytics to monitor shipping performance metrics, providing insights and recommendations for optimizing logistics strategies.
• Conduct root cause analysis on shipping delays and issues, developing actionable plans to mitigate future occurrences.
• Facilitate training sessions for staff on new shipping processes and technologies, ensuring smooth transitions and adherence to best practices.
• Develop documentation for process changes, including standard operating procedures (SOPs) and user guides for shipping systems.
• Engage with suppliers and logistics partners to assess their performance and compliance with shipping standards and requirements.
• Stay updated on industry trends and regulatory changes affecting shipping and logistics, advising stakeholders on necessary adaptations.
• Lead continuous improvement initiatives within the shipping department, fostering a culture of innovation and efficiency.
• Act as a liaison between IT and shipping operations to ensure technology solutions meet business needs and enhance operational efficiency.
• Strong knowledge of Process Modeling Tools

Desired Candidate Profile

• Bachelor's degree in Supply Chain Management, Logistics, or a related field; a Master's degree is preferred.
• Minimum of 5 years of experience in shipping, logistics, or supply chain consulting, with a proven track record of process improvement.
• Certifications such as APICS CPIM, CSCP, or Six Sigma Green Belt are highly desirable to validate expertise.
• Experience in the shipping industry, particularly with freight forwarding or e-commerce logistics, is essential.
• Fluency in English is required; proficiency in additional languages relevant to shipping markets is a plus.
• Strong analytical skills, with the ability to interpret complex data sets and derive actionable insights.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
• Proficiency in logistics management software and tools, such as SAP, Oracle, or similar ERP systems.
• Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment with minimal supervision.
• A proactive and solution-oriented mindset, coupled with strong problem-solving abilities to address shipping challenges.

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The role is for a Client of HR90Degrees.

Mr. Zac Thomas - CEO