Microsoft Dynamics CRM Techno-Functional Consultant - Banking Sector

Apt Resources; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A consulting firm is seeking an experienced Microsoft Dynamics CRM TechnoFunctional Consultant for a role in the banking sector, located in Abu Dhabi. This position requires strong technical and functional skills in Microsoft Dynamics CRM, with particular emphasis on Sales and Service modules. Candidates should have hands-on experience with Power Platform and Azure environments, and the ability to collaborate effectively with various stakeholders. Competitive monthly salary offered.

Qualifications

• 6-8 years of relevant experience required.
• Expertise in Microsoft Dynamics CRM Sales and Service modules essential.
• D365 Certifications preferred.

Responsibilities

• Design and develop Microsoft Dynamics CRM solutions.
• Customize workflows and provide support.
• Collaborate with stakeholders and define requirements.

Skills

Microsoft Dynamics CRM expertise

Azure knowledge

Power Platform experience

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

Power Automate

Microsoft Azure

SharePoint

O365

Job description

Description

Apt Resources is seeking a seasoned Microsoft Dynamics CRM TechnoFunctional Consultant to join our clients team in the banking sector based onsite in Abu Dhabi. This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM particularly in Sales and Service modules as well as handson experience with Power Platform and Azure environments.

Key Responsibilities

• Design develop and implement Microsoft Dynamics CRM solutions.
• Customize workflows and handle postimplementation support and service requests.
• Collaborate with stakeholders to gather and define requirements and develop prototypes.
• Architect solutions with best practices in security scalability and performance.
• Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
• Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
• Implement and maintain integrations with backend and thirdparty systems.
• Develop Power Automate flows support bulk data jobs and integrate with SharePoint and O365.

Requirements

• 68 years of relevant experience with a Bachelors degree in Computer Science or related field.
• Expertise in Microsoft Dynamics CRM Sales and Service modules.
• Experience with Canvas and ModelDriven apps is a plus.
• Strong knowledge of Power Platform environments licensing security roles connectors and reusable components.
• Good understanding of Microsoft Azure Office 365 (Azure AD SharePoint OneDrive).
• Knowledge of authentication protocols such as OAuth client credential flow app registration etc.
• D365 Certifications (Customization and Configuration Customer Insights Fundamentals Power Platform Developer) are preferred.
• Familiarity with Agile methodology story writing and backlog prioritization.
• Excellent communication and stakeholder management skills.

Benefits

Salary: AED/month

Required Experience:

Contract