IT Support Engineer

Noorka Logistics LLC; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A logistics company in Dubai is looking for an IT Support Engineer. This role is critical for ensuring efficient IT operations and providing technical support to staff within a dynamic work environment. Candidates should have a degree in Information Technology and relevant technical experience for troubleshooting and system maintenance. If you are eager to enhance your skills while contributing to business operations, this opportunity could be perfect for you.

Qualifications

• Proven experience as an IT Support Engineer or in a similar technical role.
• Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.
• Strong problem-solving skills and the ability to work independently.

Responsibilities

• Provide first-level and second-level technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and related IT equipment.
• Monitor system performance and troubleshoot technical problems in a timely manner.
• Maintain IT documentation, user manuals, and asset records.

Skills

Technical support

Problem-solving

Network connectivity

Communication skills

Education

Diploma or bachelor's degree in Information Technology

Job description

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities

• Provide first-level and second-level technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and related IT equipment.
• Monitor system performance and troubleshoot technical problems in a timely manner.
• Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.
• Maintain IT documentation, user manuals, and asset records.
• Support network connectivity, email systems, and basic server administration tasks.
• Coordinate with external vendors and service providers when required.
• Ensure data security, backups, and compliance with company IT policies.

Qualifications

• Diploma or bachelor’s degree in Information Technology or a related field.
• Proven experience as an IT Support Engineer or in a similar technical role.
• Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills and a customer-focused attitude.

Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.