Jobs in Soweto, South Africa

We are seeking a skilled professional to enhance and innovate our proprietary hotspot platform. This is not a coding role, although understanding of code is beneficial.

We require someone with a data‑driven approach to monitoring and performance of systems. The ideal candidate will have expertise in testing and validating hotspot functionality using RADIUS and Mikrotik systems, as well as assessing and troubleshooting Wi‑Fi performance in both 2.4 GHz and 5 GHz bands. A key aspect of this role involves documenting bugs, system flows, test results, and progress reports, while collaborating with customer service teams to identify real‑world issues. The successful candidate will also be responsible for developing hypotheses from performance and revenue data to guide improvements, conducting field tests and troubleshooting issues in live environments, and providing structured feedback to engineering teams for software and process enhancements.

• A relevant diploma or degree in IT, Computer Science, Engineering, or a related field is preferred.
• 2–4 years' experience in Wi‑Fi networks, hotspot systems, or related networking / telecoms environments is advantageous.

• Understanding of networking fundamentals, particularly Wi‑Fi protocols.
• Hands‑on knowledge of Mikrotik, RADIUS, and hotspot operation.
• Ability to run field tests, troubleshoot performance issues, and document findings.
• Familiarity with voucher APIs, SQL databases, and integration of hotspot systems.
• Exposure to Cisco or similar networking systems.