Investigation Facilitator Supervisor

Avbob South Africa; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in the insurance sector is seeking an Investigation Facilitator Supervisor to oversee and coordinate investigation processes. The ideal candidate will have strong leadership abilities and a thorough understanding of industry regulations. Responsibilities include mentoring investigators, ensuring process compliance, and driving improvements in efficiency. Join a dynamic team that values employee development and offers a competitive compensation package.

Benefits

Competitive compensation package

Employee development opportunities

Qualifications

• Strong leadership abilities and keen attention to detail.
• Deep understanding of investigation processes in insurance or financial services.
• Ability to ensure compliance with regulatory requirements.

Responsibilities

• Oversee and coordinate all investigation processes to ensure timely completion.
• Review and approve preliminary investigation reports before submission.
• Provide mentorship and guidance to investigators.
• Collaborate with HR, Compliance, Forensics, and other departments.
• Ensure accurate documentation of investigations.
• Maintain confidentiality and integrity of sensitive information.
• Identify and implement process improvements.
• Oversee preparation and submission of debarment packs.
• Monitor debarment cases and ensure compliance with FSCA requirements.
• Provide training to investigation team on methodologies and compliance standards.

Job description

Overview

We are looking for a highly skilled and detail oriented Investigation facilitator Supervisor to join our dynamic team.

The ideal candidate must have strong leadership abilities, a keen eye for detail, and a deep understanding of investigation processes within the insurance or financial services sector.

This role requires a professional who can lead a team, ensure compliance with regulatory requirements, and drive process improvements that enhance efficiency and integrity across all investigations.

You will be working for a well-established company with strong values.

In exchange for your services, you will receive a competitive compensation package.

You will be joining an organisation that values employee development and rewards excellent performance.

Responsibilities

• Oversee and coordinate all investigation processes to ensure timely completion.
• Review and approve preliminary investigation reports before submission.
• Provide mentorship and guidance to investigators, ensuring adherence to company policies.
• Collaborate with HR, Compliance, Forensics, and other departments to implement remedial actions.
• Ensure accurate documentation of investigations, findings, and remedial actions.
• Maintain confidentiality and integrity of sensitive information throughout all processes.
• Identify and implement process improvements to enhance investigation efficiency.
• Oversee the preparation and submission of debarment packs for tied agents and brokers.
• Monitor debarment cases and ensure compliance with FSCA requirements.
• Provide training and development to the investigation team on methodologies and compliance standards.