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Remote Customer Support Team Lead - Operations & Growth
Job summary
A leading fintech company is seeking an experienced Customer Support Team Lead in Upington. In this role, you will be responsible for enhancing team performance and ensuring customer satisfaction in a vibrant work culture. The ideal candidate will possess proven experience in customer relations, strong leadership skills, and effective problem-solving abilities. The position offers growth opportunities and a flexible work environment, making it an excellent opportunity for dynamic individuals looking to advance in their careers.
Benefits
Qualifications
- Proven experience in customer relations.
- Strong leadership and team development skills.
- Ability to resolve issues effectively.
Responsibilities
- Lead the customer support team to enhance performance.
- Ensure high levels of customer satisfaction.
- Foster a positive organizational culture.
Skills
A leading fintech company in Cape Town is seeking a Customer Support Team Lead to deliver outstanding service and develop their team's capabilities.
The ideal candidate will have experience in customer relations, strong leadership skills, and a knack for problem-solving.
You will be responsible for uplifting team performance and ensuring customer satisfaction as part of a vibrant organizational culture.
The role offers growth opportunities and a flexible work environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.